Privacy Policy

Dobaato Infotech Pvt. Ltd. ("we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software, services, websites, and applications (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personally identifiable information such as:

• Name
• Email address
• Phone number
• Company/Organization name
• Billing and payment details
• Any other information you voluntarily provide

b. Usage Data

We may also collect information automatically when you use our Services:

• IP address
• Browser type and version
• Pages visited
• Time and date of access
• Device information
• Referring URLs

c. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your user experience and analyze usage patterns.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services
• Respond to your inquiries and support requests
• Personalize user experience
• Send administrative and promotional communications
• Process transactions
• Ensure legal compliance and protect against fraud

3. Sharing and Disclosure of Information

We do not sell or rent your personal information. We may share your information with:

• Service providers who perform services on our behalf
• Legal authorities, when required by law or to protect rights
• Third parties in the event of a business transfer (e.g., merger, acquisition)

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time

To exercise your rights, please contact us at hello@dobaato.com.

6. Third-Party Services

Our Services may contain links to third-party websites or use third-party services. We are not responsible for their privacy practices and encourage you to read their policies.

7. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Users

If you are accessing our Services from outside Nepal, please note that your information may be transferred to, stored, and processed in Nepal. By using our Services, you consent to such transfer.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or via other means. Your continued use of our Services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact: